Returns & Exchanges
At Quad Warehouse, we want you to love your fashion finds; if you are not completely satisfied, you can return your items within 30 days for a full refund or exchange. All returned apparel must be in its original, unworn condition with all tags intact to qualify for processing.
Initiate Your Return
Log into your Quad Warehouse account and select the order you wish to return to generate a unique Return Authorization number.
Pack Your Items
Carefully place the items in their original packaging, ensuring all labels and protective bags are included to prevent damage during transit.
Attach Shipping Label
Print the prepaid shipping label provided in your confirmation email and securely affix it to the outside of your return package.
Drop Off and Track
Hand your package to the designated courier service and keep your tracking receipt until your refund has been processed by our warehouse team.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing